These Terms and Conditions constitute a contract between any natural person (hereinafter referred to as "User" or in the plural "Users") who wishes to access and/or use the site or the funds collection and dispersal services (hereinafter "ProntoPaga," "We," "Our," and similar terms as applicable), in which case the User will be subject to the terms and conditions governing ProntoPaga.
There are two types of participants in the contractual relationship:
These Terms and Conditions outline the rights and responsibilities of the Users when using the payment processing service, the platform, and any related services (collectively the "Service"). The User must read, understand, and accept all the conditions set forth in these Terms and Conditions, as well as in other policies and principles incorporated by reference, prior to using the Service.
Anyone accessing or visiting the Platform agrees to be bound by the following Terms and Conditions of Service. Anyone who does not accept these Terms and Conditions, which are mandatory and binding, should refrain from using the site and/or services.
ProntoPaga is not a financial entity
It is expressly clarified that ProntoPaga is not a financial institution and does not provide the User with any banking or exchange services; it only offers a payment or collection service on behalf of the User under the conditions established in these Terms and Conditions of Service.
Intellectual and Industrial Property
The User acknowledges that ProntoPaga owns all intellectual and industrial rights to the technological development underlying the provided Services, including copyrights, trademarks, and other applicable property rights.
Privacy Policy
We respect the privacy of our service users. Please refer to the Company's Privacy Policy (available here: https://www.prontopaga.com/privacy-policy), which explains how we collect, use, and disclose information related to your privacy. By accessing or using the Service, you agree to this Privacy Policy.
About this service
The Service allows you to request products and services from third parties. www.prontopaga.com does not directly provide products or services.
Registration: User Conduct Rules and Service Use
To use the Service, it is necessary to be over 18 years old.
Usage Restrictions
The User's permission to use the Site is subject to the following Usage and Conduct Restrictions. The User agrees that, under no circumstances:
Publication and Conduct Restrictions
Whenever a User requests ProntoPaga Services, they must provide certain Personal Information. The User is solely responsible for the Personal Information they submit or make available through the ProntoPaga Service. The User acknowledges that ProntoPaga acts solely as an intermediary for their Personal Information being provided to third parties after submission. However, ProntoPaga reserves the right to remove any personal information.
The following rules apply to Personal Information. By transmitting and sending any Personal Information during the use of the Service, the User agrees to:
Disclaimer of Online Content
Goods, services, opinions, advice, recommendations, statements, offers, or other information or content available through the Merchant but not directly by ProntoPaga are the sole responsibility of the respective Merchant and may not necessarily be reliable.
ProntoPaga does not guarantee the accuracy, completeness, or usefulness of the information contained on the respective Merchant's platform and does not endorse, adopt, or take responsibility for the accuracy or reliability of any opinion, advice, or statement made by third parties other than ProntoPaga.
ProntoPaga reserves the right to remove any material that, in its opinion, infringes or is believed to violate the law or this agreement, or that may be offensive or may violate the rights, harm, or threaten the safety of users or others. Unauthorized use of the platform may result in criminal and/or civil actions. If you are aware of misuse of the ProntoPaga platform, please contact us at [email protected].
Services provided to third parties
ProntoPaga is a platform that facilitates payment on behalf of credit card processors, payment gateway providers, equipment providers, return management solution providers, and other payment product and service providers. ProntoPaga will make all commercially reasonable efforts to facilitate the payment process in exchange for products and services. The User acknowledges that these products and services are performed, managed, and provided by third-party merchants over whom ProntoPaga has no control. Therefore, the User agrees to exclusively seek resolution and remedy with such third-party merchants for any issues with goods and/or services. The responsibilities and scope of the Company do not extend to subscription, risk analysis, or the provision of debit and credit card processing services, which are exclusively performed and determined by the credit card processor(s) through which the User requests commercial services.
Links to other sites and/or materials
As part of the Service, ProntoPaga may provide convenient links to third-party websites ("Third-Party Sites"), as well as content or articles from third parties ("Third-Party Applications, Software, or Content"). These links are provided as a courtesy to Service Users. The Company does not control Third-Party Sites, Applications, or Software. Such content is not monitored or supervised by the Company, and therefore, it is not responsible for the content displayed through these. The inclusion, linking, or permission to use the installation of any Third-Party Site or any Third-Party Application, Software, or Content does not imply approval or endorsement by ProntoPaga.
If you decide to leave the Site and access Third-Party Sites or use or install any Third-Party Application, Software, or Content, you do so at your own risk and should be aware that our terms and policies no longer apply. You must review the applicable terms and policies, including the privacy and data collection practices of any site you navigate from the Site, or related to any application you use or install from the Site.
Copyright Claims
If you are a copyright owner or an agent thereof and believe, in good faith, that any material provided on ProntoPaga infringes your copyright, we invite you to submit the following information in writing to the Company's designated copyright agent:
Disclaimer
ProntoPaga does not guarantee that access to or the operation of the service will be uninterrupted or error-free. If the Payment Processing Service presents errors, the User agrees to exclusively contact the respective Merchant to report errors, omissions, interruptions, or delays in the services they are experiencing. ProntoPaga's liability will be limited to correcting such errors within a commercially reasonable time.
In no event will ProntoPaga, its affiliates, directors, employees, licensors, or partners be liable for any indirect loss or damage caused by:
In case of a dispute with a third-party service provider to whom you were referred or to whom your request was sent using the Service, you release us (and our officers, directors, agents, subsidiaries, joint ventures, and employees) from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.
Termination of the Contractual Relationship
ProntoPaga may terminate or suspend access to our Services immediately if you breach the Terms and Conditions. All provisions of the Terms and Conditions that, by their nature, should survive termination, will continue to do so, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
Modification of Terms of Use
ProntoPaga reserves the right to modify these Terms and Conditions of Use at any time. It is your sole responsibility to review the Site from time to time to see any changes in the Terms and Conditions. If you continue to use the Site, it means that you agree to our revisions of these Terms of Use. However, we will notify you of substantial changes to the Terms of Use by posting a notice on our homepage and/or sending an email to the email address you provided. For this additional reason, you must keep your contact information up to date.
Applicable Law
These Terms of Use and your use of the Site are governed by the laws of Chile, and any dispute in this regard will be resolved by its ordinary courts.
General Validity Conditions
These Terms and Conditions constitute part of the Agreement between the User and ProntoPaga regarding the provision of Services. These terms and conditions describe the complete responsibility of ProntoPaga and define User access and use of the Services. If any provision of these Terms and Conditions (or any part thereof) is deemed invalid or unenforceable under the relevant law, it will be changed and interpreted to fulfill the objectives of those provisions as best as possible under the relevant law, and the remaining provisions will remain valid and binding on both parties.
YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF USE, UNDERSTAND THEM, AND WILL BE BOUND BY THEM. FURTHERMORE, YOU ACKNOWLEDGE THAT THESE TERMS OF USE TOGETHER WITH THE PRIVACY POLICY REPRESENT THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN US AND REPLACE ANY PRIOR ORAL OR WRITTEN PROPOSALS OR AGREEMENTS, AS WELL AS ANY OTHER COMMUNICATION BETWEEN US RELATED TO THE SUBJECT MATTER OF THIS AGREEMENT.
Contact Us
If you have any questions about this agreement, feel free to contact us at [email protected].